Terms of Service

These terms form an agreement between you and Ninjutsu Studios (“we”, “us”, “our”). By using this website, submitting the Website Project Estimator, purchasing the Website Opportunity Audit, using the chat assistant or engaging us for a project, you accept these terms. If you do not agree with them, please do not use the site or the services.

If you are accepting these terms for a company, you confirm you are authorised to do so on its behalf.

Ninjutsu Studios is a website design and development studio operating from Oklahoma, United States. We build marketing websites, lead-capture systems and related automation for small and mid-sized businesses.

You agree to use this website lawfully. You agree not to:

• interfere with, overload, probe or attempt to gain unauthorised access to the site, its servers, its database or any account;
• submit false, misleading or third-party contact details through any form;
• use automated means to scrape, harvest or bulk-submit through our forms;
• upload anything unlawful, infringing, malicious or harmful; or
• use the chat assistant, estimator or audit intake to transmit another person’s sensitive personal information.

We apply rate limits and automated spam detection to our forms. We may decline, withhold or discard a submission that appears automated or abusive, and we may restrict access to the site in order to protect it.

The design, code, written content, imagery and branding of this website are owned by Ninjutsu Studios unless otherwise credited. Nothing on this site grants you a licence to copy, republish or resell it.

Work produced for a client is handled separately. Ownership of the final delivered website files transfers to the client once the project is paid in full, as set out in the written scope for that project. We retain ownership of our underlying tooling, internal components, reusable patterns and development methods, and we retain the right to display finished public work in our portfolio unless the written scope says otherwise.

Third-party assets included in a project — fonts, stock imagery, plugins, libraries — remain governed by their own licences, which pass to the client with the project.

The Website Project Estimator returns a preliminary planning range calculated from the answers you submit and our standard package scope. It is produced by deterministic pricing rules, not by a person reviewing your business.

The estimate is expressly:

• not a binding quote, offer, contract or commitment to perform work;
• not confirmation that production capacity is available;
• not a guarantee of the timeline shown; and
• subject to change once actual requirements are reviewed.

Final pricing, deliverables, production timing and payment terms are confirmed only in a written project scope that you approve. Where your answers describe work that cannot be priced from a form — a large site, a custom application, or changes to an existing site on a platform we have not yet seen — the result will say so, and we will follow up before any figure is treated as final.

The Website Opportunity Audit is a fixed-price $99 one-time service. It delivers a recorded review of your website (or of your competitive landscape if you do not yet have one), a lead-capture scorecard, three prioritised recommendations and an annotated homepage direction.

The audit is an opinion and a set of recommendations. It is not a guarantee of any result and it does not include implementation of those recommendations.

Delivery normally occurs within five business days of receiving your completed intake form. The audit fee is credited toward a qualifying website project started within fourteen days of delivery.

Because delivery of the audit begins as soon as we start reviewing your site, refunds are handled as follows:

• Before work has begun — if you have not submitted the intake form, or intake is submitted but the review has not started, contact us for a full refund.
• After the audit has been delivered — the audit is a completed deliverable and is non-refundable. If something in it is materially missing, wrong, or not what is described above, contact us and we will correct it or refund it.
• Duplicate charges and technical errors — always refunded in full.
• If we cannot reach you — where we cannot obtain the information needed to perform the audit within thirty days of purchase, you may request a full refund.

Refunds are issued to the original payment method through our payment processor. To request one, contact us using the details in section 18.

Landing Page, Launch Site, Lead Engine and Custom Business System projects are governed by a written scope provided at the time of engagement. That scope controls if it conflicts with anything on this page. It sets out deliverables, page count, revision rounds, payment schedule and assumptions.

Projects begin after the written scope is approved and the initial payment is received. A deposit is non-refundable once work has commenced, because it reserves production capacity that cannot be resold at short notice. Remaining balances are due as set out in the scope, and final files and launch are delivered once the project is paid in full.

Revision rounds are the number stated in the published package and in the written scope. Requests that change agreed scope — added pages, new features, a different direction after approval — are quoted separately as additional work rather than absorbed into a revision round.

Payments are processed by Stripe. We accept card payments and, where available at checkout, third-party pay-over-time options such as Affirm, Klarna and Afterpay.

Financing of this kind is a credit agreement between you and the financing provider, not with Ninjutsu Studios. Approval, eligibility, instalment amounts, interest and fees are set entirely by that provider and are subject to its own terms, credit assessment and geographic limits. We do not make lending decisions, we do not see your credit information, and we cannot guarantee that any visitor will be approved or that a given option will appear at checkout. Availability can change without notice.

Where a pay-over-time option is used, we are paid by the provider and you repay the provider directly under your agreement with them. Questions about an instalment plan, a missed payment or a refund timeline under such a plan must be raised with that provider.

Projects depend on information only you can supply. You agree to provide content, imagery, brand assets, account access and approvals within a reasonable time, and to confirm that anything you supply is accurate and that you hold the rights to use it.

Extended delays in supplying content or approvals will move the production window, and we may pause a project and reschedule it against later availability. Where a project remains inactive for more than sixty days for reasons outside our control, we may close it and treat restarting it as new work.

Websites we build rely on third-party services — domain registration, hosting, email delivery, calendaring, CRM platforms, payment processing, analytics. Their availability, performance, pricing and terms are outside our control.

Unless a written scope states otherwise, third-party subscription and transaction fees are your responsibility and are not included in a project price or in any estimate shown on this site.

Timelines shown on this site and in estimator results are planning ranges measured in business days from the point at which required content and the initial payment have both been received. They are not guaranteed dates.

We do not promise a specific launch date until production availability has been confirmed in writing for your project.

The chat assistant on this site is automated software, not a person. It is powered by a third-party AI model and answers from published information about our packages, pricing and process.

It can be wrong, incomplete or out of date. Nothing it says is a quote, a commitment or a professional recommendation, and it cannot agree to a price or a deadline on our behalf. Where its answers conflict with this page, the published pricing page or a written scope, those control.

Chat conversations are recorded and stored so that we can follow up on enquiries and improve our answers, and they may be reviewed by us. Please do not enter passwords, payment card details, government identifiers or another person’s sensitive information into the chat. If you would rather speak to a person, contact us using the details in section 18.

When you submit a form or give us your details, you agree that we may contact you about your enquiry by email or telephone using the details you provided. Message frequency varies. You can ask us to stop contacting you at any time by replying to any email or by telling us directly, and we will honour that request.

Standard carrier message and data rates may apply to calls or text messages.

We do not guarantee search engine rankings, traffic volume, lead volume, conversion rates, revenue or any other business outcome. A website is one factor among many — competition, reputation, pricing, market conditions, advertising spend and your own follow-up all affect results.

Services are provided on an “as is” and “as available” basis. To the extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error-free.

To the maximum extent permitted by law, Ninjutsu Studios is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, nor for lost profits, lost revenue, lost data, lost business opportunity or loss of goodwill, arising from your use of this website or of any service offered on it.

Where liability cannot be excluded, our total aggregate liability for any claim is limited to the amount you actually paid us for the specific service giving rise to that claim in the twelve months preceding it.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited.

You agree to indemnify Ninjutsu Studios against claims and costs arising from content or materials you supplied to us, from your use of the site in breach of these terms, or from your infringement of a third party’s rights.

These terms are governed by the laws of the State of Oklahoma, United States, without regard to conflict-of-laws rules. The state and federal courts located in Oklahoma have exclusive jurisdiction over any dispute, and you consent to that venue.

Before filing anything, please contact us — nearly every dispute is resolved faster by a direct conversation. If a provision of these terms is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it.

We may update these terms to reflect changes in the site, our services or applicable law. The current version is always posted on this page with its effective date. Material changes take effect when posted; continuing to use the site afterwards means you accept the updated terms.

Questions about these terms, a refund, or a project can be sent to:

• Ninjutsu Studios
• Email: kvanmeter@ninjutsuetm.net
• Telephone: 405-252-0998

We aim to respond within one business day. See our Privacy Notice for how we handle the information you send us.